Driver #1: reputation

Research

Employees who are proud of their organisations are more:
  • Engaged in their work
  • Satisfied with their organisations as a place to work
  • Committed to their organisation
  • Willing to recommend their organisation as an excellent place to work
  • Likely to stay with the organisation for many more years

Statement

I am proud to work for this organisation.

Enhancers of Reputation

  • Employees believe in the company's future and are confident that the company makes the world a better place.
  • People care about the company's vision and goals.
  • Recognition is used to allow people to amplify pride in their work and organisation.

Detractors of Reputation

  • Employees can't see how their work adds value to the organisation's output.
  • Employees believe they are not valued in the organisation
  • Employees are not confident that the company is making the world a better place.

What interventions can you apply to strengthen this driver?

Individual

Acknowledgement
  • Consider and acknowledge the importance of your contributions at work
  • Think about how your work makes a difference for your team members and other teams.
  • Be conscious that awareness of the value of your contributions to others maintains and increases your motivation for and ability to take pride in your work.
  • Remember that your work also benefits and offers opportunities for vendors, contractors, and clients.
  • Know your Why - connect with your purpose Consider how external factors may also influence your pride in your work. For example, you might perform well at your job each day to support your family.

Leaders

Acknowledgement
  • Enable employees to feel a sense of personal accomplishment. Too often, employees perform their jobs every day without really knowing how well they are helping the organisation achieve its goals.
  • Recognise when your employees help save money, improve product quality, or satisfy customers.
  • Show them how they make a difference. Communicate to employees how their efforts are translating into the organisation's success.




Organisation

Acknowledgement
  • Celebrate loyalty. Show employees that you value their long-term service by publicly giving out awards that recognise their years of service.
  • Hold retirement parties and farewell people gratefully
  • Retrain employees if different skills are needed as the organisation changes.







 
Create a learning culture
  • Working to improve every day can help you increase pride in your work. In addition, people who try to enhance continually are more likely to feel satisfied with their accomplishments.
  • Consider separating larger goals into smaller, more achievable steps. For example, suppose your goal is to improve your customer service interactions. In that case, your smaller steps might specifically include actively listening to customer concerns and responding to client queries promptly.
Create a learning culture
  • Offer feedback that suits the individual - some prefer praise in private - others like more public recognition.
  • Learn what works for your team members and continually communicate how their work contributes to the business's overall success.





Create a learning culture
  • Focus on quality. Foster a climate that encourages employees to continuously improve the quality of their work and recognise employee contributions to improving product quality and customer service.
  • Foster employee growth. Clarify potential pathways
  • Provide opportunities for all employees to learn new skills by enriching their jobs, providing more training and mentoring.
  • Support their desire to take outside courses where possible.

 
Making a difference
  • Make a difference. Striving to help your company succeed can help increase your pride in your job.
  • Try to increase your participation in meetings or other group initiatives.
  • Build your sense of pride and belonging by contributing your ideas
  • Offer thoughtful internal feedback on improving policies, making procedures more efficient, or incorporating new initiatives that align with your company's values.
  • Take time to consider how the company's values align the way you and your colleagues work.




Making a difference
  • Engage with your people to understand their expectations
  • Collaborate with them to build a compelling employee value proposition (EVP)
  • Get clear on the experiences and expectations of employees to articulate a clear EVP based on the diverse motivations and personas that reflect your team and organisation.
  • While top-down leadership may be effective in times of crisis, it won't as a routine modus operandi
  • Adjust your leadership to take into account generational change. Whilst Gen X is more "work to "live" and respectively "get on with the job", Gen Y and Z are more focused on searching for meaning and purpose in their occupations.
Making a difference
  • Maintain transparency. Clearly communicate to employees the organisation's goals and the steps taken to achieve those goals.
  • Clearly communicate information about pay and how pay levels are determined.
  • Illustrate the impact and relevance of your products and services with storytelling
  • Align leadership on the opportunity ahead
  • Build collective enthusiasm by uniting your team behind mutual interests and higher-order goals
  • Understanding the organisation-wide challenges, agreeing on the forward strategy, and getting buy-in from senior leaders. Enabling a clear message for employees.
 
Helping Others
  • Help and acknowledge your co-workers. People may be more likely to feel pride in their work when they actively and positively help their fellow employees.
  • If you are qualified to help a co-worker asking for help, see what you can do to relieve their concerns or solve their problem.
  • You can also try to notice when a co-worker needs help and ask them if you can do anything to assist them.
Helping Others
  • Empower employees by providing them with the decision-making authority to perform their jobs well.
  • Listen to employees. Meet up often.
  • Make it easy and comfortable - not too long and daunting
  • Make it easy and comfortable - not too long and daunting The impact of seniority can inhibit employees from engaging in honest and open communication. Leaders and Senior management should make it easy to circumvent hierarchical hurdles by frequently meeting directly with employees to listen to their ideas, suggestions, and concerns.
Helping Others
  • Act as a responsible corporate citizen by giving back to the community.
  • Support local charities
  • Be active in the community
  • Conduct business in an environmentally safe fashion
  • Provide time for employees to volunteer in the community

If you would like to...

talk this over with us at The Missing Peace